Our interactive workshops and speeches are specifically designed to accommodate your individual requirements. Workbooks, certificates for completion, and reference material are all included. The development programs cover the following topics:
Communication
Please click on each course name for the description.
JCR 70 — Effective Listening Skills
People who communicate well understand the importance of listening. Relationships and self confidence flourish due to effective listening skills. Develop and incorporate useful listening strategies to use every day and in every situation.
JCR 71 — Effective Communication Skills
Improving your ability to eliminate communication blocks will help you move your organization, and/or personal relationships forward. Effective communication skills are essential in every aspect of our lives.
This workshop concentrates on ways to maximize your understanding of the importance of personal factors (skills, attitudes, and beliefs), communication styles, collaboration, assertiveness, and interpersonal skills.
JCR 72 — Effective Presentation Skills
The making of presentations is often described as “the second business of every business”. Learn how to implement the key points for a successful presentation, and how to build your “Presentation House”.
Promote yourself confidently and professionally, and avoid information overload. Learn tips on effective interviewing strategies. Create and present your own brief presentation, and receive feedback in a supportive and non threatening environment.
JCR 73 — Customer Service For Frontline Staff
You are the frontline contact for your company, or organization. Improving your interpersonal communication skills is extremely important.
This workshop will provide you with the tools to recognize your customer’s needs, and incorporate excellent telephone etiquette every day. You will become a more disciplined and interactive communicator, who can create and implement solutions.
JCR 74 — Managing Conflict Part I
This is an introductory course to managing conflict. The program introduces you to the concepts, identifying your management style preference, conflict indicators, and provides several key skills and effective steps to help you effectively resolve conflict.
JCR 74.1 — Managing Conflict Part 2
This in-depth course expands on the principles learned in Part One. You will identify the childhood sources that affect how you handle conflict. Understand the theory in greater detail, by incorporating personality style preferences, and using the ERI model to manage conflict. You will explore interpersonal relationships, and establish guidelines for healthy conflict interaction.
Leadership
Please click on each course name for the description.
JCR 80 — Leadership- Are you ready for it?
Positive leadership inspires, motivates, and produces results. Learn how to recognize different leadership styles, the importance of delegation, and develop techniques to inspire you to implement effective leadership qualities.
JCR 81 — Effective Supervisory Skills
This interactive workshop is designed to help supervisors and managers with essential skills to effectively supervise others. Identify your own strengths and areas for development.
Learn how to enhance your communication and delegation capabilities. Develop goals and standards, practice and develop coaching skills, as well as the ability to use creative tips to help resolve conflict. Learn effective ways to motivate your staff.
JCR 82 — Building Great Teams
Your value system determines your job satisfaction. This workshop focuses on achieving the following: understanding the stages of team development, defining the characteristics of high performing and low performing teams, identifying different personalities within the team structure, how to effectively handle conflict, identifying the key team priorities, and providing an action plan for implementing changes to successfully maintain team effectiveness.
Sales and Marketing
Please click on each course name for the description.
JCR 90 — Sales And You
Regardless of the product or service, selling can be a positive experience. Identify your selling style, and the different customer personality types. Incorporate steps for a successful customer interaction. Learn to identify, understand, and promote the features and benefits of your product. Understand the buying and selling processes.
JCR 91 — Market Yourself
Identify your goals, and the barriers to your success. Learn effective ways to present, promote, and sell yourself. Practice several techniques to help you identify and contact your customer. Develop several strategies to help you stay motivated.
Self Awareness
Please click on each course name for the description.
JCR 100 — Move Your Own Cheese
This workshop provides great strategies to help you identify, create, visualize, and accomplish useful and useable goals.
JCR 101 — Overcoming Obstacles
Turn adversity into advantage. This interactive workshop is designed to help you uncover ways to overcome obstacles, positively challenge your belief system and stay motivated, develop coping strategies for stress, identify and manage your fears, and control your negative habits.
Personality Dimensions®
Your personality preference helps to explain how you interpret information, and influences every decision you make. Learn how to identify your preferred learning and communication environment, and recognize what factors motivate you.
This two-day workshop is tailored to suit individuals or teams who want to create effective and productive relationships with others and have improved self understanding.
Professional Speaking
Keynote Speeches
Contact us if you require an experienced and entertaining speaker for your next meeting, convention, conference, or special event.
We offer a variety of speeches to accommodate your specific needs. Our topic selection includes:
- Motivational speeches
- Information speeches
- Formal keynote speeches
- Specialty speeches
- Humorous speeches
